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Jitbit HelpDesk 5.4.4

03/28/2011

     Category: Business / Applications

Description of
Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration.

Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap, possible windows-integrated authentication and many other features. Try this web based help-desk software.

Helpdesk key features :

* File attachments - post documents, screenshots and PDFs.
* Asset management - track your assets, assign it to your users
* Knowledge base and Reports with an option to export to Excel
* Secure - different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc)
* Flexible - possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users catalog
* Multilingual - Help-Desk is easily localizable to other locales and languages using ASP.NET resources.
English, German, Norwegian, Danish, Dutch, Swedish, French, Italian, Spanish, Portuguese, Russian, Hebrew, Arabic, Hindi languages are included.
* Source codes - C# source codes available for developers
Windows 2000, Windows XP, Windows 2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate
Screenshot
Jitbit HelpDesk
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Editor Rating = 5

Author: JitBit Software
License: Demo
Price: $379
File Size: 542.1 KB
Downloads: 104

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Help
Desk
Hepdesk
Issue
Tracking
Trouble
Ticket
Knowledge
Base
ASP NET
Support